The Comments tab allows users to have chat like conversations with others. Comments are saved and displayed in between sessions. Note that just like all other chat programs, once the chat is sent it cannot be edited or deleted.
Add Comments Here
Click into comments box, type in comments and hit enter to log new comment. The user who sent it, along with the date and time sent, will be displayed to the next
person who loads the same work request.
NOTE: Comments made in Back Office programs will be preceded with BO: